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Cookie Policy

Last updated: December 1, 2024

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They enable the website to remember your actions and preferences (such as login details, language, font size, and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

2. How We Use Cookies

TTravel TipKey uses cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and provide personalized content. We are committed to transparency about our cookie practices and comply with applicable Canadian privacy laws, including PIPEDA.

3. Types of Cookies We Use

3.1 Necessary Cookies

Purpose: Essential for the website to function properly

Duration: Session and persistent (up to 1 year)

Cannot be disabled: These cookies are required for basic website functionality

Cookie Name Purpose Duration
ttk_session Maintains user session state Session
ttk_csrf_token Prevents cross-site request forgery attacks Session
ttk_cookie_consent Stores your cookie preferences 1 year
ttk_nav_state Remembers navigation preferences 30 days

3.2 Analytics Cookies

Purpose: Help us understand how visitors interact with our website

Duration: 2 years

Can be disabled: Yes, through cookie preferences

Cookie Name Purpose Provider Duration
_ga Distinguishes unique users Google Analytics 2 years
_ga_[ID] Stores session state Google Analytics 2 years
ttk_analytics Tracks page views and user interactions TTravel TipKey 1 year

3.3 Marketing Cookies

Purpose: Used to deliver personalized advertisements and track marketing campaign effectiveness

Duration: 30 days to 2 years

Can be disabled: Yes, through cookie preferences

Cookie Name Purpose Provider Duration
ttk_utm_source Tracks marketing campaign sources TTravel TipKey 30 days
ttk_lead_source Identifies lead generation sources TTravel TipKey 90 days
_fbp Facebook Pixel tracking Facebook 90 days

3.4 Functional Cookies

Purpose: Enable enhanced functionality and personalization

Duration: 30 days to 1 year

Can be disabled: Yes, but may affect website functionality

Cookie Name Purpose Duration
ttk_language Stores language preference 1 year
ttk_theme Remembers dark/light mode preference 1 year
ttk_newsletter_shown Controls newsletter popup display 30 days

4. Third-Party Cookies

Our website may also use cookies from third-party services to provide additional functionality:

4.1 Google Analytics

We use Google Analytics to analyze website usage patterns. Google Analytics uses cookies to collect information about how visitors use our site. This information is used to compile reports and help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors come from, and the pages they visited.

4.2 Social Media Platforms

Social media buttons and embedded content from platforms like LinkedIn, Twitter, and Facebook may set cookies from these services when you interact with them.

4.3 Third-Party Privacy Policies

For more information about third-party cookies, please refer to their respective privacy policies:

  • Google Privacy Policy
  • Facebook Privacy Policy
  • LinkedIn Privacy Policy
  • Twitter Privacy Policy

5. Managing Your Cookie Preferences

5.1 Cookie Consent Manager

When you first visit our website, you'll see a cookie consent banner that allows you to:

  • Accept All: Allow all cookies including analytics and marketing
  • Necessary Only: Allow only essential cookies required for website functionality
  • Custom Settings: Choose specific categories of cookies to enable or disable

5.2 Changing Your Preferences

You can change your cookie preferences at any time by:

  • Clicking the "Cookie Settings" link in the website footer
  • Using the cookie preference center accessible from this page
  • Clearing your browser cookies (note: this will reset all preferences)

5.3 Browser Settings

Most web browsers allow you to control cookies through their settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit:

  • All About Cookies
  • Your Online Choices

Browser-Specific Instructions:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Preferences > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

6. Do Not Track Signals

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. Currently, there is no universally accepted standard for how to respond to Do Not Track signals. As such, we do not currently respond to Do Not Track browser signals. However, you can use our cookie preference center to control tracking technologies on our website.

7. Mobile Devices

If you access our website through a mobile device, you may also control tracking technologies through your device settings:

  • iOS: Settings > Privacy > Tracking
  • Android: Settings > Privacy > Ads

8. Cookie Retention

Cookies are retained for the following periods:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Retained for the duration specified in the cookie tables above
  • Consent Records: We maintain records of your consent choices for 3 years for compliance purposes

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Posting a notice on our website
  • Requesting new consent where required by law

10. Legal Basis for Processing

Under Canadian privacy law, our legal basis for using cookies is:

  • Necessary Cookies: Legitimate interest in providing website functionality
  • Analytics Cookies: Your consent or legitimate interest in website improvement
  • Marketing Cookies: Your explicit consent
  • Functional Cookies: Your consent or legitimate interest in enhanced user experience

11. International Transfers

Some of our third-party service providers may transfer your data outside of Canada. When this occurs, we ensure appropriate safeguards are in place to protect your personal information in accordance with applicable privacy laws.

12. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Privacy Officer

TTravel TipKey
1200 Burrard Street, Suite 1500
Vancouver, BC V6Z 2C7
Canada

Email: [email protected]
Phone: +1 (604) 555-0123

13. Rights and Complaints

You have the right to:

  • Withdraw your consent to non-essential cookies at any time
  • Request information about the cookies we use
  • File a complaint with the Privacy Commissioner of Canada if you believe we have not addressed your concerns appropriately

For more information about your privacy rights, visit the Office of the Privacy Commissioner of Canada.

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